Privacy Policy
Welcome to Exgig ("we," "our," "us"). At Exgig, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your information when you use our website and services. By accessing or using https://www.exgig.com (the "Website") and our services, you agree to this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services.
1.1. Personal Information
When you register on our platform, create a profile, or make a purchase, we may collect the following personal information:
Name
Email address
Phone number
Payment information (credit/debit card details, billing address)
Business or company details (if applicable)
1.2. Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and interaction with our website, including:
IP address
Browser type and version
Operating system
Referring URLs
Pages viewed and time spent on the website
Cookies and tracking technologies (more on this in section 5)
1.3. Third-Party Information
We may collect information from third-party sources, such as social media platforms, partners, and service providers if you connect these accounts to Exgig.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. To Provide and Improve Services
Facilitate the buying and selling of digital services on Exgig.
Manage user accounts, process transactions, and provide customer support.
Customize and improve the user experience.
2.2. Marketing and Communication
Send you promotional messages, newsletters, and updates about new features or services.
Conduct surveys and gather feedback to improve our offerings.
2.3. Security and Fraud Prevention
Detect and prevent fraud, abuse, or security breaches.
Comply with legal requirements and enforce our terms of service.
3. How We Share Your Information
We respect your privacy and only share your information with trusted partners for legitimate purposes:
3.1. Service Providers
We share your information with third-party service providers who assist us in operating our business, such as:
Payment processors
Hosting providers
Analytics services
3.2. Legal Compliance
We may disclose your personal data to comply with applicable laws, regulations, or legal requests, or to protect the rights, property, and safety of Exgig, its users, or the public.
3.3. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a new owner or entity. We will notify you before your data is transferred and becomes subject to a different privacy policy.
4. Your Rights
You have certain rights regarding the personal information we hold about you:
4.1. Access and Correction
You can access, review, and update your personal information at any time by logging into your account on Exgig.
4.2. Data Deletion
You can request the deletion of your personal information by contacting us at [support@exgig.com]. Please note that some information may need to be retained for legal or security purposes.
4.3. Object or Restrict Processing
You have the right to object to or restrict the processing of your personal information in certain circumstances. For example, you can opt out of marketing communications at any time.
4.4. Data Portability
You may request a copy of your personal data in a structured, machine-readable format.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and improve your experience on our platform.
5.1. Types of Cookies We Use
Essential Cookies: Necessary for the operation of our website.
Analytical Cookies: Help us understand how users interact with our site.
Marketing Cookies: Track your online behavior to provide personalized ads.
5.2. Managing Cookies
You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
6. Data Security
We take data security seriously and use industry-standard measures to protect your personal information. These include encryption, access control, and secure servers. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, we securely delete or anonymize it.
8. International Data Transfers
As a global platform, your personal data may be transferred to and processed in countries outside of your home country. We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data in such cases.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a notice on our website. Your continued use of our services after these changes indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Exgig
Email: support@exgig.com
Address: 128 City Road, London, EC1V 2NX, United Kingdom